Ron Kaufman, the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration is coming to Bucharest on June 10 2016.
During Ron’s travel in Bucharest he would be hosting a workshop for business leaders of Romania. The workshop would be happening on June 10, 2016 at Athenee Palace Hilton Bucharest. At this workshop Ron will address the issue of creating service culture in organizations.
For over two decades UP! Your Service Founder and Chairman Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Ron is one of the world’s most sought-after educators, consultants, thought-leaders and customer service speakers on the topic of achieving superior service. It is his third visit to Bucharest where he would be conducting workshop for business leaders.
“Ron understands the only reliable way for a company to achieve and maintain its competitive edge is to create a culture that empowers every employee to surprise and delight customers and colleagues with truly Uplifting Service,” said Elena Calin, Founder and CEO of Customer Focus. “I am happy to bring Ron back,” she added. “I believe in Romania there is a constant increase in organizations which have started to focus on experiences they deliver to their customers, and this workshop is opportunity for such organizations to gain valuable insights on creating uplifting service culture.”
Event registration is open with early bird prices until April 27, 2016. For more information, please check Ronkaufman.ro or contact Ajay Rathore PR & Comm. Manager Customer Focus SRL, email: ajay.rathore@customerfocus.ro, Phone: +40 749 011 905.
About Customer Focus
Customer Focus is a Bucharest based company founded in 2002. It specializes in service consultancy and organizational transformation. Customer Focus has a vision to establish superior service as a standard for all the organizations they work with. You can find more about us at: www.customerfocus.ro .
(Photo: Amalia Savinescu)
