Virtual seminar on Managing Performance of Remote Teams. Shifting from Hours Worked to Results – 24 June 2020

The need to ensure business continuity during the pandemic pushed many companies to leap into the unknown moving part or all their team to work remotely. Some of these companies are now happy to find the opportunities in keeping a remote workforce, and many have shifted their business model and start tapping into cost optimization opportunities.

One topic that will stay relevant with or without pandemic is ensuring employees deliver results under this different setup, outside the “vigilant eye” of their supervisors. How does performance look in this new setup? What’s the impact on productivity? Now that managing by observation is not feasible anymore, how to shift focus from hours worked to results? From tasks to outcomes?

These are some of the topics that will be discussed at the 10th HR Executive Learning seminar powered by Romania Insider and IDEOGRAF on 24 June.

Raluca Leonte, CEO Webhelp Romania and Richard de Graaf, Head of People ING Romania will share their experience and actionable learnings on managing performance of remote teams. Participants will have the opportunity to ask them questions directly and network in a virtual environment with fellow HR experts and entrepreneurs.


11:00 – 12:30  Keynotes and Q&A session

12:30 – 13:00 Networking in small groups, discussing challenges and exchanging ideas

This is a virtual seminar. Registration link:


Raluca Leonte – CEO, Webhelp Romania

Richard de Graaf – Head of HR, ING Romania


Sandra Jitianu – Business Owner IDEOGRAF, Director of the HR Executive Learning Series

Volker Moser – Co-Founder of Romania Insider

Partner: Stein & Partner

Academic Partner: Maastricht School of Management

About the speakers

Raluca Leonte is the CEO of the Webhelp Romania starting January 2017, managing a team of 2000 people. Prior to her appointment as CEO of Webhelp Romania, Raluca served as Site Director in Lisbon and managed a team of 600 people and customer service for 8 Webhelp clients in Portugal, was Telecom Account Director within Webhelp Group, and, for 4 years, until April 2015, she was Operations Director and Production Director of Webhelp Romania. Webhelp is a global business process outsourcer, with 140+ locations in over 35 countries and a global team of 55,000 people.

Richard de Graaf has been appointed Head of HR in ING Bank Romania in September 2019, after having served in a similar role in Italy for four years. He has managed to increase the engagement of the local team and attract key capabilities from the market. Richard joined the ING Direct team in 2008 as Global Head Compensation & Benefits and in 2012 he became the HR Business Partner Retail Banking International. ING is a global bank with a strong European base, with 56,000 employees serving around 38.4 million customers, corporate clients and financial institutions in 40+ countries.


IDEOGRAF was founded in 2017 by Sandra Jitianu, management consultant with expertise in Human Resources and Change Management, having 15 years of project management and consulting missions in industries including utilities, oil and gas, financial services, retail, manufacturing and professional services. Sandra is the co-organizer and director of the HR Executive Learning series.


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